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Upper Cumberland Electric Corporation News

Welcome to the New UCEMC.Com!

Welcome To The New UCEMC Website Welcome To The New UCEMC Website

This month, we’re happy to announce the launch of our newly redesigned official website ucemc.com. On behalf of all of us here at Upper Cumberland Electric Membership Corporation, we welcome you!

We feel that while our old website served us well for many years, technology continues to develop and with this redesign, we’re employing the most current tools to provide you with up-to-the-minute account news and information and the best possible service for both residential and business members.

Accept no substitutes

Make sure your browser confirms that you are on the official website of UCEMC. Several so-called bill pay websites exist that have apparently hijacked our logo and contact information, leading you to believe that you can safely and securely pay your UCEMC electric bill on their site. Beware of these impostors! Check out the complete story "Scam Alert"  and learn how to avoid these third-party websites. If you use one of these bill pay websites, your electric bill could be paid late – if it’s paid at all – and you’ll be charged a hefty fee for “allowing” them to pay your electric bill. You also run the risk of having your service disconnected if your payment through one of these bill pay sites is delinquent. Click on Pay My Bill on ucemc.com to safely and securely pay your bill on time with confidence.

Get acquainted with ucemc.com

Our new site has a modern layout and design and is optimized to view in multiple devices for your convenience. Enjoy the beautiful Upper Cumberland scenery on the top of the pages while you peruse the handy navigation bar for options. The drop-down menu from MY UCEMC provides you with every option from service requests for your residence or business to safety tips and the forms and documents to download. Check out our Safety Demonstration Trailer video while you’re here.  In a hurry and need to pay your bill quickly? Clicking on PAY MY BILL will take you directly to the secure customer portal. Frequently Asked Billing Questions are also in this menu.  Tips to help you save on your bill in the coldest winter or the hottest summer will help you get your home ready for anything Mother Nature has in store. Keep up with the latest news and Upper Cumberland happenings by visiting our NEWSROOM. Did you hear about that scam targeting electric cooperative members in our area? Read more here about how the scam works and what you need to do to keep your information safe.

For the family members

Are your students looking for an interesting term paper subject? By clicking on ABOUT in the navigation bar, they can enjoy the historic video and learn about UCEMC’s history and its people while testing their knowledge about all things electric with our Safety Quiz. The young artist can find an “outlet” for their creativity by downloading our Safety Hounds coloring book.  Each fall, high school juniors in the Upper Cumberland Electric Membership service area can score a scholarship and a trip to Washington D.C. for their winning composition skills. Learn more about the Washington Youth Tour here. Be the first to know about career opportunities at UCEMC by looking under the Careers tab, and while you’re here, read up on the bylaws, rules, and regulations of the cooperative and learn about your neighbors who sit on the cooperative’s board of directors.

Get organized

The new website structure is more organized and uses thematic associations and a search bar to assist in navigation.  Now, you may go to any page to choose from various menus leading to content that interests you. There’s something for everyone!

Seeing is believing

We’re focusing on multimedia with this new website. Images, videos, and other multimedia content are emphasized to maximize the impact of our messaging and to make your visit to the website more enjoyable. We’re still evolving and soon, social media will be a big part of this website experience. Be sure to watch the UCEMC Cares video to learn about how your pennies can add up to positive change in the community. Sign up to “Round-Up” your bill to the nearest dollar to make the Upper Cumberland the best place to live and grow.

Local People. Local Power.

We encourage you to explore the new site and while much has changed, many of the resources that we have provided over the years are still part of the new site. Thanks to everyone who has given us feedback on the site design, helping to create the more connected, organized and user-friendly UCEMC website you see today.

                                                                

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Vigilance is Key to Co-existing with Nesting Osprey

Osprey-nest-now-has-3-eggs---UCEMC Breaking News! Osprey nest now has 3 eggs!

Carthage, TN.   The Ospreys are back in the Upper Cumberland and while these protected raptors are a majestic and pleasing sight for birdwatchers, their dried-wood nests can mean chaos for UCEMC power line maintenance crews in the area.

Ospreys, also known as fish hawks or river hawks, prefer to build their nests high above their ideal fishing spot - primarily on power poles near the water - on Cordell Hull Lake, the Caney Fork and Cumberland Rivers. The Osprey is one of the largest birds of prey in North America with a wingspan of more than five feet.

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It’s down and it’s deadly

Its-down-and-its-deadly---UCEMC

Severe storms this time of year can cause downed power lines, poles, and extended outages. If you happen upon a downed line, stay as far away as possible.

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The Simple Truth About Space Heaters

space-heaters-at-what-cost-UCEMC Space Heaters At What Cost?

Some advertisements indicate that portable electric heaters are highly efficient. Truth is, they are designed to provide adequate short-term heat for a bathroom or other small area and long-term use may be cost prohibitive. It’s a constant flow of electricity that causes that wire to glow red-hot and produce heat.

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Trees and power lines: The Odd Couple

Tree Pruning

Trees that contact power lines or those wires knocked down by trees during a storm can electrocute you and possible ignite a fire. If anything, such as a tree, makes contact with an energized line or if a broken power line falls to the ground or lands on a vehicle or fence, electricity will flow to the ground and spread out in irregular concentric circles. This is known as the Ripple Effect.

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Livingston Enterprise: LED Pilot Project Set for Livingston

led-252074_1920 LED Light

By Kayla Scruggs –

Livingston residents will have a chance to see Livingston in a “new light” as the Mayor and Board of Aldermen approved to participate in a pilot program for residents to have a visual test of LED lighting in town. The action came during a special called work session on Thursday night.

“They’ll love it. The light that it emits is a much more pleasing light to the human eye,” said Upper Cumberland Electric Membership Corporation (UCEMC) General Manager Jimmy Gregory, adding later, “It is different. If you’re approaching an LED, you can’t tell there’s a light on until you get pretty close to it, and there it is,” said Gregory, describing LED’s ability to appear like natural lighting.

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Paying Online? Beware of UCEMC Impostors

Official Communication of UCEMC

We all enjoy the convenience and privacy of paying our bills online – especially if we’re multi-tasking while waiting at the airport or sitting in our cubicle at work. If you’re reading this, you’re on the official website for the Upper Cumberland Electric Membership Corporation. The word “official” is right up there in your browser bar, letting you know you’re in the right place.

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Elaborate Scam Targets Utility Customers

Scam-Alert---Targeting-Utility-Customers---UCEMC Scam Alert - Targeting Utility Customers

Upper Cumberland Electric Membership Corporation is warning its members about an elaborate scam attempt that is targeting utility customers. The scam starts with a person calling who states that if you don’t pay your bill immediately, your service will be disconnected. If you do not pay immediately with your credit card or with a service called “Pay Pac,” they ask you to call “customer service” through another number.

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Where Power and Opportunity Meet

Where Power and Opportunity Meet Where Power and Opportunity Meet

Amazon recently announced that it plans to build a new operations center in Nashville. This is big news for the entire state as the project is expected to bring more than 5,000 jobs and millions of dollars in investment to the region. Chattanooga, Knoxville and Memphis have recently made headlines for industry announcements as well.

All of this attention on the state’s urban centers makes it easy to think that opportunity can only be found in a big city. Here in the Upper Cumberland, we know better. Opportunity and growth are all around us. 

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Phantom Load

Phantom Load Phantom Load

Did you know that there’s a vampire in your home 24/7? Many electronics continue to use energy even after they’re turned off. If they remain plugged in after use, it’s what we call phantom load and it costs the average member more than $100 a year.

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Coping with a Winter Power Outage

Coping-with-a-Winter-Power-Outage---UCEMC Coping with a Winter Power Outage

Living without electricity is no easy task, especially during cold weather. To make the best of the situation as we work to restore your power, follow these tips from UCEMC once you’ve called to report the outage in your area:

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It Pays To Buy A Good Water Heater

It Pays To Buy A Good Water Heater It Pays To Buy A Good Water Heater

If you’re that family member who enjoys an extra-long, hot shower to begin your day, you might want to reconsider. Since water heaters are the second largest energy expense in your home after your heating and cooling system, washing away your cares could cost you if you don’t have an efficient water heater. It pays to buy a good one.

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Winter Storms Keep Co-op Crews Busy

Winter Storm in North-Carolina Unlike our neighbors in N.C., we’ve been fortunate to avoid the winter storms so far here in the Upper Cumberland, but the season has just begun.

Electric cooperative line crews in several states are keeping cold weather gear and coveralls close by as they restore power to members knocked offline by a series of winter storms.

Since mid-November, four major winter storms have brought ice, snow and blasts of frigid cold weather to co-op served territories east of the Rockies. The latest storm knocked out electricity to more than 50,000 co-op served meters in the Carolinas and Virginia in early December.

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The Kilowatt Hour

Kilowatt Hour Kilowatt Hour

Concerned about your energy costs? There are some simple steps you can take to reduce the amount of electricity you’re using. But first, let’s take a look at the terms Kilowatt and Kilowatt Hours.

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Look out for scam artists posing as debt collectors from Tennessee Valley Authority

Scam Alert - Be Aware! Scam Alert - Be Aware!

Unfortunately, Caller ID can’t tell us when a scammer is on the line. We must be vigilant for the latest techno-tricks scammers are using to steal our hard-earned cash.

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Electric Water Heater Replacement Program

Electric-Water-Heater-Replacement-Program---UCEM_20190111-232708_1 Electric Water Heater Replacement Program

Upper Cumberland Electric offers you incentives to replace that inefficient water heater in your home. Limited to one per dwelling every five years.

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After Devastating Loss, “Getting Your Power Back” Takes On New Meaning…

Getting Your Power Back with UCEMC Getting Your Power Back with UCEMC

Two destructive hurricanes in the southeast, only weeks apart, took a numbing toll on our neighbors in Florida, southern Georgia, and the Carolinas. Many lives were lost. Homes and businesses, obliterated. As we have seen so many times following storms of such epic scale, heartbroken survivors return to their devastated communities, only to find their way of life altered for many years to come.

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Upper Cumberland Electric Membership Corporation Sending Crews South to Assist with Hurricane Michael Recovery Efforts

Upper Cumberland Electric Membership Corporation Sending Crews South to Assist with Hurricane Michael Recovery Efforts Upper Cumberland Electric Membership Corporation Sending Crews South to Assist with Hurricane Michael Recovery Efforts

Upper Cumberland Electric Membership Corporation (UCEMC) is once again sending crews to help with storm recovery efforts. Line workers and equipment are rushing to assist area cooperatives as the biggest storm in 13 years brings life-threatening storm surges and 110 mph winds to the Florida Panhandle.

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