This month, we’re happy to announce the launch of our newly redesigned official website ucemc.com. On behalf of all of us here at Upper Cumberland Electric Membership Corporation, we welcome you!
We feel that while our old website served us well for many years, technology continues to develop and with this redesign, we’re employing the most current tools to provide you with up-to-the-minute account news and information and the best possible service for both residential and business members.
Accept no substitutes
Make sure your browser confirms that you are on the official website of UCEMC. Several so-called bill pay websites exist that have apparently hijacked our logo and contact information, leading you to believe that you can safely and securely pay your UCEMC electric bill on their site. Beware of these impostors! Check out the complete story "Scam Alert" and learn how to avoid these third-party websites. If you use one of these bill pay websites, your electric bill could be paid late – if it’s paid at all – and you’ll be charged a hefty fee for “allowing” them to pay your electric bill. You also run the risk of having your service disconnected if your payment through one of these bill pay sites is delinquent. Click on Pay My Bill on ucemc.com to safely and securely pay your bill on time with confidence.
Get acquainted with ucemc.com
Our new site has a modern layout and design and is optimized to view in multiple devices for your convenience. Enjoy the beautiful Upper Cumberland scenery on the top of the pages while you peruse the handy navigation bar for options. The drop-down menu from MY UCEMC provides you with every option from service requests for your residence or business to safety tips and the forms and documents to download. Check out our Safety Demonstration Trailer video while you’re here. In a hurry and need to pay your bill quickly? Clicking on PAY MY BILL will take you directly to the secure customer portal. Frequently Asked Billing Questions are also in this menu. Tips to help you save on your bill in the coldest winter or the hottest summer will help you get your home ready for anything Mother Nature has in store. Keep up with the latest news and Upper Cumberland happenings by visiting our NEWSROOM. Did you hear about that scam targeting electric cooperative members in our area? Read more here about how the scam works and what you need to do to keep your information safe.
For the family members
Are your students looking for an interesting term paper subject? By clicking on ABOUT in the navigation bar, they can enjoy the historic video and learn about UCEMC’s history and its people while testing their knowledge about all things electric with our Safety Quiz. The young artist can find an “outlet” for their creativity by downloading our Safety Hounds coloring book. Each fall, high school juniors in the Upper Cumberland Electric Membership service area can score a scholarship and a trip to Washington D.C. for their winning composition skills. Learn more about the Washington Youth Tour here. Be the first to know about career opportunities at UCEMC by looking under the Careers tab, and while you’re here, read up on the bylaws, rules, and regulations of the cooperative and learn about your neighbors who sit on the cooperative’s board of directors.
The new website structure is more organized and uses thematic associations and a search bar to assist in navigation. Now, you may go to any page to choose from various menus leading to content that interests you. There’s something for everyone!
Seeing is believing
We’re focusing on multimedia with this new website. Images, videos, and other multimedia content are emphasized to maximize the impact of our messaging and to make your visit to the website more enjoyable. We’re still evolving and soon, social media will be a big part of this website experience. Be sure to watch the UCEMC Cares video to learn about how your pennies can add up to positive change in the community. Sign up to “Round-Up” your bill to the nearest dollar to make the Upper Cumberland the best place to live and grow.
Local People. Local Power.
We encourage you to explore the new site and while much has changed, many of the resources that we have provided over the years are still part of the new site. Thanks to everyone who has given us feedback on the site design, helping to create the more connected, organized and user-friendly UCEMC website you see today.