It's here: One Call Does It All!
Now, this is the only number you’ll need to report an outage or take care of UCEMC business around the clock, seven days a week:
UCEMC has implemented a new user-friendly Interactive Voice Response System (IVR) that conveniently allows us to look up account information based on your phone number.
From there, you can report outages, pay your bill with a credit card, manage your UCEMC account and, during regular business hours, speak with our district customer service representatives in Carthage, Cookeville, Gainesboro or Livingston. It’s quick, it’s easy, and you can call us from anywhere. It’s toll-free.
“All of our former contact numbers became obsolete as of August 1,” UCEMC General Manager Jimmy Gregory explains. 1-800-261-2940 is now the only number you’ll need to report an outage, review your account, pay your electric bill, or speak to service representatives during the regular business hours in any of our districts. We’re confident that this change will simplify the process of account management for our members.”
Keeping this number handy will help you manage your Upper Cumberland Electric Membership account when it works for your schedule; when you’re traveling or when you can’t find the time to go online.
One call does it all at Upper Cumberland Electric Membership Corporation.
Local People. Local Power.